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Adding comment fields to sales emails

Fire Checkout alows customers to write comments to their orders. If you wish to send the comment in the order notification email, you have to edit email templates (New Order and New Order for Guest).

Navigate to Admin > System > Transactional emails and do the following:

  1. Click Add New Template
  2. At the Template field select New Order (New Order Guest) from the drop-down list
  3. Press Load template button.
  4. Set the Template name field with “Fire Checkout New Order” for example.
  5. Set the Template Content field with the following code in the desired position.

    {{depend order.getFirecheckoutCustomerComment()}}
        <p style="font-size:12px; line-height:16px; margin:0;">
            Order Comment: {{htmlescape var=$order.getFirecheckoutCustomerComment()}}
  6. Click Save Template.

Repeat the same steps in order to create the email template for guests’ orders.

Then navigate to Admin > System > Configuration > Sales > Sales Email > Order.

Add the same code block to the New Order Confirmation Template and New Order Confirmation Template for Guest. Save.

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