Changelog

Version 1.3.3

April 9, 2025

• PHP 8.4 support added.
• Magento 2.4.8 support added.

Version 1.3.1

Sep 20, 2024

• Added integration with oauth2.

Version 1.3.0

Sep 4, 2024

• Added integration with Swissup_GDPR module.
• Removed empty spaces from textarea in ticket and message forms.

Version 1.2.43

Mar 28, 2024

• Remove psr/log:^1 dependency. We support all psr/log versions now.

Version 1.2.42

Mar 1, 2024

• Fix: Argument 1 (array) must be of type array, null given
• Replace \Zend\ namespace to \Laminas\ cb10ab

Version 1.2.41

Jan 26, 2024

• Add priority(and status) color to frontend (close #43)
• Force customers to pick department (close #44)
• Add and integrate sort order field for Departments (close #42)
• Show admin name to clients (close #41)

Version 1.2.40

Dec 1, 2023

• Fix phpstan error - ‘Undefined variable: $formId’
• Integration with Google ReCaptcha

Version 1.2.39

Oct 16, 2023

• Fix: File upload doesn’t work on Breeze

Version 1.2.38

Sep 12, 2023

• Add mass actions (delete/change status/change priority) for the tickets grid
• Add massSuspend action for the tickets grid

Version 1.2.37

Aug 21, 2023

• Fix: Incorrect DATETIME format

Version 1.2.36

May 27, 2023

• Refactor email expression in TicketMessage collection select query
• Fix (sync) ui-select component code

Version 1.2.35

May 1, 2023

• Fixed 404 error when viewing ticket for logged-in customer
• Refactor Ticket View Controller to improve readability

Version 1.2.34

Apr 27, 2023

• Fix too late FLAG_NO_DISPATCH setting
• Fix: Deprecated Functionality: preg_match(): Passing null to parameter #2

Version 1.2.33

Mar 31, 2023

• Replace \Zend_Mail (zf1) for 2.4.6 compatability
• Replace \Zend_Validate (zf1) for 2.4.6 compatability
• Fixed passing null to parameter 2 of preg_match
• Replace \Zend_Date => \DateTime

Version 1.2.32

Mar 14, 2023

• Stability improvements.

Version 1.2.30

Oct 19, 2022

Fixes

• Fix email messages pickup logic(s)
• Fix mime type detection in email message parser
• Fix getTicket logic for new tickets
• Update composer requirements

Version 1.2.29

Oct 4, 2022

Fixes

• Fix fatal error in generate number logic

Version 1.2.28

Aug 22, 2022

Fixes

• Fix ‘Deprecated Functionality: explode(): Passing null to parameter (close #37)
• Fix UCT ‘critical’ errors
• Prevent null to string converting errors

Version 1.2.27

Jul 18, 2022

Fixes

• Improve code quality
• Fix MCS warnings

Version 1.2.26

May 26, 2022

Fixes

• Remove file extension part in url for some nginx conf

Version 1.2.25

May 17, 2022

Fixes

• Fix: PHP 8.1 compatibility. count expect countable argument, boolean given.
• Fixed php error in CloudCommerce on PHP 8.1 (Fixed missing nameInLayout)

Version 1.2.24

Mar 9, 2022

Fixes

• Fix: ‘Duplicate entry ‘1’ for key ‘PRIMARY’, query was: INSERT INTO’

Version 1.2.23

Feb 10, 2022

Fixes

• Fix: array_combine(): Both parameters should have an equal number of elements

Version 1.2.22

Feb 10, 2022

Fixes

• Fix: Item with the same ID “” already exists.
• Fix: Fix: array_merge(): Expected parameter 2 to be an array, null given

Version 1.2.21

Feb 8, 2022

Fixes

• Fix: initial setup data patch does’t work with setup_version
• Fix: in unArchivate action add prevention for error like ‘same ID already exists’
• Fix: ‘NOTICE: TRYING TO ACCESS ARRAY OFFSET ON VALUE OF TYPE BOOL IN ABSTRACTNOTIFICATION.PHP ON LINE 94’

Version 1.2.20

Jan 25, 2022

Fixes

• Fix: InstallData scripts are obsolete.
• Fix: InstallSchema scripts are obsolete.
• Fix: Avoid using self-closing tag with non-void html element
• Add custom frontname(module_name) for helpdesk page(s) (close #36)

Version 1.2.17

Nov 3, 2021

Fixes

• Remove old zend composer requirement (close #35)

Version 1.2.16

Aug 30, 2021

Fixes

• Fixed broken customer edit page at backend

Version 1.2.15

Aug 19, 2021

Fixes

• Fix potential php warnings/errors (phpstan)
• Use separate group for merged css. This makes global bundle persistent across all site.

Version 1.2.14

Jan 20, 2021

Features

• Added short messages about status, department, priority, etc. changes

Version 1.2.13

Nov 20, 2020

Fixes

• Fix: disable strong email hostname validation (close #34)

Version 1.2.12

Nov 19, 2020

Fixes

• Add dynamic_id:true in wysiwig for fix hiding broken ‘Show/Hide Editor’ (close #33)
• Hide My Tickets tab in account if extension disabled
• Fix :Column ‘created_at’ in where clause is ambiguous

Version 1.2.11

Nov 18, 2020

Fixes

• Fix unarchive CONSTRAINT errors
• Rename AutoClose button
• Prevent to delete a department if this department is assigned to the ticket.
• Fix ‘The department is displayed at the storefront if it disable.’

Version 1.2.10

Nov 13, 2020

Fixes

• Added disabling behavior for submit button to prevent many cloned tickets (close #30)
• Fix Deprecated Functionality: strpos() Non-string needles
• Fix Warning rand with 1 argument
• Add checking imap functions support
• Disable some file uploading exceptions
• Small grammar improvments.
• Rename title column to subject (close #29)
• Hide ecrypted text in subject column

Version 1.2.8

Nov 9, 2020

Fixes

• Fixed Undefined index: text in Ui/Component/Listing/Column/Title.php:66 (#28).

Version 1.2.7

Nov 7, 2020

Fixes

• Fix :Column ‘store_id’ in where clause is ambiguous (#27).

Version 1.2.6

Nov 2, 2020

Fixes

• Fix :Column ‘email’ in where clause is ambiguous (#26 1)
• In Ticket Form the Field ‘email’ is required now (#26 2).

Version 1.2.5

Oct 30, 2020

Fixes

• Fix customer searching logic (#24)
• Fix order searching action (#24)

Version 1.2.4

Oct 28, 2020

Fixes

• Fix file allowed extension logic (close #23)
• Implement IdentityInterface in abstract ticket block
• Add cacheable=false for ticketMessage listing block
• Set open status for ticket when customer add new answer (close #22)

Version 1.2.3

Oct 15, 2020

Fixes

• Fix wysiwyg add_images: false bug
• Add toggle_button:false (disable wysiwyg editor)
• Disable pagebuilder integration (#20)
• Fix saving empty message text but with adding files

Version 1.2.2

Oct 9, 2020

Fixes

• Fix archive.csv file doesn’t exist (close #19)
• Fix null given to string convertation error

Version 1.2.1

Sep 25, 2020

Fixes

• Remove Mail/Message code dublicate; replace at Reflection (close #18)

Features

• Smaller icon and match other icons color df97dd
• Do not show notification count when empty be2df1

Version 1.2.0

Sep 14, 2020

Fixes

• Fix message plain_text not update after ajaxSave
• Fix double intallation bug
• Fix message plain_text not update after ajaxSave
• Fix ‘enable’ single-checkbox set value wrong behaviour
• Fix save message button not work

Features

• Change ticket edit interface layout (2column-right)
• Add store encrypted data in db (#17)
• Add ticket archivate/restore action and interfaces (#16)
• Add etc/db_schema.xml

Version 1.1.10

Aug 5, 2020

• Magento 2.4 compatibility (Error on contacts page)
• Improve contact form styles
• Translations updated

Version 1.1.8

Jul 22, 2020

Fixes

• Removed add session param to url: 2.3.5 compatibility
• Remove wrong data-mage-init in notifications

Features

• Add custom grid severity styles
• Add ticket preview (#15)
• Add new ticket indicating

Version 1.1.7

Mar 2, 2020

Fixes

• Fix Call to undefined method ‘addBcc’

Version 1.1.6

Feb 13, 2020

Fixes

• Add i18n translates for statuses,priotity,department
• Improve translate on frontend (#14)
• Email backward compatability with 2.3(3-4)
• Marketplace data added 90fe85

Version 1.1.5

Jan 16, 2020

Fixes

• Add AuthorName in email templates (re close #9)

Version 1.1.4

Nov 15, 2019

Fixes

• Meqp improvements (severity 8)
• Fix typo
• Fix filename conflict for apache %2f+ AllowEncodedSlashes On (close #10)
• Fix typo in department::addStoreIdFilter

Version 1.1.3

Oct 25, 2019

Fixes

• MEQP2 Fix: md5 => sha1
• Possible fix for store silter
• Revert gravatar url
• Installation instructions for clients added

Version 1.1.2

Sep 12, 2019

Fixes

• Add param deparment for select by default in form
• Add store filter(s)

Version 1.1.1

Jul 8, 2019

Fixes

• Fix ‘No captcha at default contacts form’ #11
• Fix get relitive path logic for attachments #10

Version 1.1.0

Jun 7, 2019

Features

• Add author_name column

Fixes

• Fix ‘No contacts form when module disabled’

Version 1.0.5

Apr 25, 2019

Fixes

• Fix Call to undefined method CurrentCustomer::getEmail() in ResourceModel/Ticket.php:206
• Fix comma typos in email templates

Version 1.0.4

Apr 16, 2019

Fixes

• Add Mail/Message::setFromAddress for 2.3.1 compataqbility

Version 1.0.3

Mar 18, 2019

Features

• Added nl2br

Fixes

• Fixed customer and order ui-select (s) js freezing

Version 1.0.2

Mar 11, 2019

Features

• Added footer link
• Added translations
• Make priority labels translatable

Fixes

• Fixed table prefix bug
• Fixed in ‘Warning: array_merge()’ Model/Ticket/Source/Order.php:44
• Fixed ‘Warning: Invalid argument supplied for foreach’ ResourceModel/Ticket.php:351

Version 1.0.0

• Initial Release